1Low-cost shared and WordPress hosting
Single, Premium and Unlimited cover one to unlimited websites with 10 GB to 50 GB storage and published CPU, RAM and inode limits. WordPress hosting uses the same plans with WordPress-specific tuning, one-click staging and a LiteSpeed-based stack.
Trade-off: Unlimited is subject to a fair use policy and inode limits. The cheapest plans carry tight CPU, RAM and bandwidth allocations, so a site that outgrows them has to move up rather than simply being throttled gracefully.
2hPanel control panel
Hostinger's own control panel covers domains, email, SSL, databases, file management, backups and site settings in a modern interface designed for non-specialists.
Trade-off: It is not cPanel, so scripts, guides and migration tools that assume cPanel paths may need adapting. Some advanced server settings are only exposed on VPS plans.
3AI Builder
A single builder with a manual drag-and-drop mode and a prompt-driven agentic mode that can generate a site and backend. Manual mode is included with most web and cloud plans, while the agentic mode needs a separate credit-based subscription.
Trade-off: The agentic builder is a paid add-on rather than part of the hosting price, and a generated site still needs editing, SEO work and content. It is a fast start, not a finished business website.
4Backups and restore
Weekly backups on Single and Premium (retained about six weeks) and daily backups on Unlimited and above (retained about seven days), with on-demand backups available on Cloud Startup. Restores are performed from hPanel.
Trade-off: The cheapest plans get only weekly copies, and manual/on-demand backups require Unlimited or higher, or a paid add-on. A site that changes daily on a weekly backup can lose almost a week of work.
5Email hosting
Bundled mailboxes scale with the plan — one on Single, two per website on Premium, five per website on Unlimited (free for a year) and ten per website on cloud plans — with larger standalone Business Email plans available.
Trade-off: Hosting-plan email is sent through a server limit of ten messages a minute and a maximum of 100 a day, after which sending is temporarily disabled. That makes it unsuitable for anything beyond light personal or business correspondence.
6Free migrations
The vendor advertises free, effectively unlimited website migrations handled by its team, with WordPress moves typically completed quickly and cPanel-based moves taking longer.
Trade-off: Closed builder platforms cannot be migrated, only one request per website is allowed, a maximum of five requests can be active at once, and bulk migration is not permitted. DNS propagation can cause brief downtime after the move.
7Security and compliance
Free auto-installed SSL, a web application firewall on managed plans, continuous malware scanning with automatic removal, DDoS filtering and enhanced DDoS protection on higher tiers. The vendor trust centre lists ISO 27001:2022, GDPR and PCI DSS 4.0.1, and offers a DPA covering UK GDPR.
Trade-off: Certification applies to the platform and its controls, not to your site's own security. WordPress sites still depend on updates, plugins and passwords, and HIPAA is explicitly not supported.
8VPS and root access
KVM VPS plans offer full root access, dedicated vCPU and RAM, NVMe storage and a choice of data centres, giving a path to run custom applications beyond shared hosting.
Trade-off: VPS is self-managed. Patching, security hardening and backups become the customer's responsibility, which is a meaningful jump in effort from shared hosting.
9Support
24/7 live chat, WhatsApp and email/ticket support, with an AI agent handling the first response and human specialists joining as needed. The vendor claims the agent resolves a large share of interactions independently.
Trade-off: There is no phone support, email replies can take up to a business day, and human support is primarily English with machine translation for other languages. For a business in trouble, chat-only support is a real limitation.